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2. Start your own Jam
So you want to jam? Why not start your own? You do not need any experience of public services, and a Jam can be as small as a kitchen table (or as big as a conference centre!) Drop us a line, and we will show you how!
Resources for jamming
You do not need to know service design to jam. However, if you want some pre-jam reading here's a (never complete) list of ressources that might help you before, during and after the Jam.
Ressources from Jammers for Jammers: Jammers around the world put together some ressources to introduce the core ideas of service design.
Dave Gray on Service Design: Dave Gray - the author of the excellent book "Gamestorming" - contributed this great How-to video for the Global Service Jam 2012. Thanks again Dave!
This is Service Design Thinking: Already a Service Design classic - Marc Stickdorn and Jakob Schneider's book "This is Service Design Thinking" is _the_ introduction to the field of service design. The site also offers a free download of the Customer Journey Canvas. Highly recommended.
Business Model Generation: Alexander Osterwalder's Business Model Canvas proves to be a valuable tool to quickly check whether or not the service idea actually has some business potential. Lots of jammers used the canvas in their projects.
Overview of methods and tools: Thanks to Roberta Tassi an excellent overview of the various Service Design methods and tools can be found at http://www.servicedesigntools.org/